Are you insured?

Yes. Kaniz Cleaning is fully insured, giving you complete peace of mind while we work in your home or business.

Can I customise my cleaning service?

Absolutely. We tailor every clean to your specific requirements and priorities, ensuring you receive the service that best suits your home or business.

Can I reschedule my booking?

Yes. If you need to change your appointment, please let us know as early as possible, and we'll do our best to arrange a new time.

DO I HAVE TO BE PRESENT DURING THE CLEANING?

No, it’s not important. In fact you don’t have to be present during the clean! You can just hand over the keys to our cleaners, they will complete the clean and be in contact with you prior to completion so that you can do a walkthrough of the property to check everything

Do I need to be home during the cleaning?

No. Many of our clients provide access to their property while they're at work or away. Our trusted team will secure your property before leaving.

Do I need to provide cleaning equipment or products?

No. Our team arrives fully equipped with professional cleaning products and equipment. If you prefer eco-friendly or specific products, we're happy to accommodate your request.

Do you clean offices and commercial premises?

Yes. We provide professional cleaning services for offices, medical clinics, retail stores, small businesses, reception areas, staff kitchens, bathrooms, and other commercial spaces.

Do you offer End of Lease Cleaning?

es. We provide comprehensive end-of-lease cleaning designed to help tenants and property managers prepare homes for final inspections.

How can I book a cleaning service?

Booking is easy! Simply contact us by phone, email, or through our website. We'll discuss your requirements, provide a free quote, and arrange a time that suits you.

HOW LONG WILL IT TAKE TO CLEAN MY HOUSE

This will depend on the condition and size of your home. We like to be thorough while also working within a reasonable time frame. Typically, we spend 1-2 hours per 1 bedroom Eg. A house with 3 bedrooms will take approximately 4-6hrs hours to be cleaned from top to bottom.

How much do your cleaning services cost?

Our pricing depends on the size of the property and the type of cleaning required. We offer competitive rates and provide free, no-obligation quotes.

How often can I book a cleaning service?

We offer flexible scheduling to suit your needs:

  • Weekly
  • Fortnightly
  • Monthly
  • One-off cleaning
  • Custom cleaning schedules

 

What areas do you service?

We proudly provide cleaning services across Darwin, Palmerston, and surrounding areas. If you're unsure whether we service your location, please contact us.

What cleaning services do you offer?

We offer a wide range of professional cleaning services, including:

  • Residential Cleaning
  • Commercial Cleaning
  • End of Lease Cleaning
  • Deep Cleaning
  • Spring Cleaning
  • Office Cleaning
  • NDIS Cleaning
  • Oven & Fridge Cleaning
  • Move In/Move Out Cleaning

 

What if I'm not satisfied with the cleaning?

Customer satisfaction is our priority. If you're not completely happy with our service, please contact us within 24 hours, and we'll work with you to resolve the issue.

What payment methods do you accept?

We accept bank transfer and other convenient payment methods. Payment details will be provided with your invoice.